FAQ'S


Please find below some of the more commonly asked questions. If your question is not answered here, please contact us!

WHY SHOULD I USE YOUR SITE?
We have tried to make our site easy and accessible for everybody to use. We also believe our site represents excellent value for money compared with obtaining legal services in a more traditional manner. Unlike many other legal services available on the internet we are a professional firm of solicitors and are specialists. We know what we are doing.
I’M WORRIED THAT I WILL NOT UNDERSTAND EVERYTHING
Please don’t worry. We always explain everything in plain English. If there is anything you don’t understand please call us.
HOW QUICKLY WILL YOU RESPOND TO ME?
It depends on the type of matter. We try and respond ideally within 24 hours or at latest within 2 working days.
WHY DO YOU ONLY PROVIDE ADVICE IN CERTAIN AREAS?
The areas we provide free advice are those that we specialise in and love doing so we want to encourage you to instruct us rather than somebody else by offering you free initial advice.
WHAT ABOUT CONFIDENTIALITY?
Naturally everything we do is with completely confidential.
HOW EASY ARE YOUR LEGAL DOCUMENTS AND GUIDES TO UNDERSTAND?
We always try and make sure that you understand everything. Most of our documents are sent in a word format.
DO YOU DEAL WITH FOREIGN LEGAL MATTERS?
Sadly we can only advise on matters relating to the law in England and Wales.
WHAT SERVICES DO YOU PROVIDE?
We provide all the usual service of a Solicitors firm together with some unique services. All of our services are set out on our LEGAL SERVICES page
DO WE HAVE TO MEET?
If you use our online legal services then we do not have to meet. However if you do prefer face to face discussions then please contact us as we would be more than happy to meet you face to face.
CAN YOU SUPPLY OTHER DOCUMENTS THAT ARE NOT ON YOUR SITE?
Yes of course. Just email us and let us know what you want and we will give you a quote of what the cost would be to prepare the document you need.
TELL ME MORE ABOUT WHY I SHOULD USE YOU
Well, in a nutshell we believe that the quality of our service is second to none. There are a number of companies offering legal services on the internet. With us there is a fundamental difference – everything offered on this site is provided directly by ourselves. There is no middle man or agent who you have to deal with. You always know who you are dealing with and you can be secure in the knowledge that we are professionally qualified, regulated by the Solicitors Regulatory Authority and know what we’re doing! We believe this to be really important.
INFORMATION
Before you use our services it is important that you read our TERMS AND CONDITIONS page.